TA Operations and Systems Specialist

🕒 2 days ago

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Nava

501 - 1000 employees

Founded 2015

🏛️ Government

☁️ SaaS

🌍 Social Impact

Government • SaaS • Social Impact

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Support and maintain recruiting workflows and operational processes within Greenhouse ATS • Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition • Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility • Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies • Build, maintain, and validate TA dashboards, reports, and operational metrics • Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics • Audit recruiting data to ensure reporting accuracy and operational integrity across systems • Help maintain alignment across Greenhouse, Jira, and TA reporting workflows • Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards • Support operational audits and recruiting process governance initiatives • Monitor recruiting operational health and proactively identify opportunities for process improvement • Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency • Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements • Support change management and operational scaling efforts as TA continues to evolve

🎯 Requirements

• Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments • Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms • Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics • Experience identifying workflow gaps and improving operational processes • Strong systems-thinking and operational problem-solving skills • Strong analytical and organizational skills with high attention to detail • Strong written and verbal communication skills • Ability to manage multiple priorities and operational initiatives simultaneously • Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders • 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles • Bachelor’s degree or equivalent combination of professional experience and training.

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

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