Program Manager

November 27

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+27 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $138.6k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Nava

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Government • B2B • SaaS

Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

📋 Description

• Lead end-to-end program planning, execution, and performance for OSRE services, ensuring alignment with CMS’ modernization goals and program objectives. • Manage delivery of DevSecOps, cloud infrastructure, SRE, security engineering, and compliance activities across multiple teams. • Ensure all work meets CMS standards for security, privacy, availability, reliability, and maintainability. • Serve as primary liaison across CMS leadership, ADOs, security stakeholders, and technical partners to ensure cohesive delivery of shared platform capabilities. • Facilitate communication, dependencies, and alignment between infrastructure and application development teams. • Oversee technical coordination for cross-system incident response, platform support, and modernization activities. • Guide teams in applying Agile, SAFe, and modern delivery practices to increase responsiveness and predictability. • Support backlog prioritization, capacity planning, release coordination, and program increment (PI) execution. • Ensure OSRE services and products are shaped using human-centered design principles, user research inputs, and measurable business outcomes. • Identify and mitigate program risks, technical blockers, and organizational challenges. • Oversee compliance with CMS security frameworks, governance requirements, and technical standards. • Monitor platform performance, service-level metrics, and delivery KPIs to ensure continuous improvement. • Provide clear, data-driven program updates, briefings, and decision support to CMS leadership. • Translate complex technical issues into actionable insights for business stakeholders. • Track and communicate progress of modernization efforts and their impact on CMS’ long-term transformation goals.

🎯 Requirements

• 5-8 years experience managing programs involving cloud infrastructure, site reliability engineering, DevSecOps, or platform engineering. • Understanding of security engineering, compliance, and regulated environments. • Proven ability to lead multi-disciplinary teams in complex, high-stakes environments. • Strong command of Agile and SAFe delivery methodologies. • Expertise in risk management, dependency coordination, and program governance. • Excellent communication skills with the ability to influence, negotiate, and build trust with senior stakeholders. • Ability to translate between technical and business perspectives in a clear, actionable way. • Experience launching new production systems with high public visibility. • Experience managing projects that provide production operations and support alongside ongoing product/feature development.

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care