Manager, Implementation – Strategic Client

November 13

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

💵 $120.5k - $150.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Navitus Health Solutions

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Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

📋 Description

• Manage and support the team of SIPMs and IPMs assigned to them. • Support the annual process which highlights and implements enhancements to the implementation process for both internal and external parties. • Provide support and guidance if Performance Guarantees are not met, including how to best to resolve, creating corrective action plans and communicating appropriately to the client. • Manage projects assigned at a strategic level, including new/existing client transitions, department projects and corporate projects, etc. • Identify and present opportunities to improve efficiencies and standardization through enhanced processes and tools. • Lead or support internal department and corporate projects as well as limited new/existing client transitions. • Assist with budget management. • Manage hiring process, on-boarding process, and termination process for their team members. • Support Sales efforts including traveling to and participating in finalist meetings as well as RFP support. • Provide go-live support either through remote access, internal on-site access or client site access.

🎯 Requirements

• Bachelor's degree, preferably in business, healthcare administration, or related area required. • 6+ years of experience with client-facing management responsibilities in healthcare required. • Experience in implementations, account management, client services, or operations preferred. • Experience in PBM industry preferred. • 3+ years of experience leading and/or mentoring team members required. • Strong understanding of Medicaid, Medicare, EGWP, and Exchange programs preferred. • Experience with project management tools, such as Smartsheet and Microsoft Office Suite required. • Experience supporting cross-functional and/or process improvement projects required. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!