Field Service Technician

🔥 45 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Resolve customer problems and incidents through full resolution in accordance with established SLAs • Perform services on low-complexity products and solutions, with a focus on financial products and ATMs • Carry out minor repairs and component replacements on Level I equipment, including PCs, workstations, peripherals, printers, and front-end POS systems • Perform first-line maintenance on ATMs and kiosks • Assist with site preparation, including cabling, equipment installation, basic testing, and modular replacements • Carry out scheduled preventive maintenance on products under your responsibility • Diagnose technical failures and perform minor repairs and module-level replacements • Store parts at home, receive and ship materials, and keep inventory up to date • Build and maintain positive customer relationships, ensuring clear and effective communication at the local level • Represent NCR Atleos professionally while upholding the company’s image and values • Strictly follow all safety procedures, especially when working on ATMs and at financial institutions • Escalate incidents to the supervisor, territory manager, or Control Tower when necessary

🎯 Requirements

• Previous experience in IT, including PC hardware maintenance and technical support, or experience working with ATMs or in telecommunications • Knowledge of Windows operating systems • Experience with basic maintenance tools and Microsoft Office • Reside in the state of Paraíba • Registration with the CFT (Brazilian Federal Council of Technicians) • Valid driver’s license, Category B or higher • Proof of COVID-19 vaccination (two doses) • Willingness to travel within the state of Paraíba • Availability to work shifts assigned by management, including weekends and night shifts • Proactive and dynamic approach • Responsibility and ability to work independently • Ability to work under pressure and meet deadlines • Strong problem-solving skills • Good interpersonal communication and customer-service orientation

🏖️ Benefits

• Equal employment opportunity • Training, advancement, and compensation based on job-related qualifications, skills, and performance • Opportunity to work for a company recognized on Newsweek’s 2025 list of the World’s 100 Most Loved Workplaces®