Master Field Technician

🔥 5 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Technician

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Repair chronic units and outliers, averaging 2 ATMs per day • Complete full preventative maintenance on all modules • Use NCR Atleos knowledge systems, repositories, and resources to ensure quality, long-lasting repairs • Manage PPK to ensure correct parts are on hand • Review device logs and decode them to identify root causes • Travel outside the regular service area as needed, potentially including overnight stays • Provide input to Knowledge Systems as required • Deliver quality support and enhanced results meeting established KPIs and customer SLAs • Partner with local teams to coach and mentor when needed • Identify equipment requiring specialized expertise within designated work zones • Comply with NCR Atleos policies, including the Code of Conduct, health and safety standards, timekeeping requirements, and fleet policies • Perform other corresponding duties and tasks as directed by the employer

🎯 Requirements

• Minimum 3 years of experience in NCR ATM repair • Completion of Basic and Advanced ATM training in NCRU • Recommendation from your Direct Manager • Proven performance through quality data • Knowledge of NCR Atleos ATM diagnostic tools, troubleshooting, and repair processes • Knowledge of Electrical Engineering (preferred) • Advanced understanding of Networking Technology (preferred) • Great knowledge of NCR Atleos’ products and processes (preferred) • Willingness and ability to work flexible schedules, including night and weekend shifts where applicable • Willingness and ability to perform overtime work upon management request or need • Ability to travel outside the regular service area as needed • Compliance with safe-driving requirements and company fleet policies

🏖️ Benefits

• Travel outside your regular service area as needed, with occasional overnight stays potentially required • Flexible schedules, including night and weekend shifts where applicable • Overtime work upon management request or need