Senior Solution Engineer/Architect – GPU Infrastructure

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🕒 March 24

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Nebius Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

☁️ SaaS

AI • Enterprise • SaaS

Nebius Group is building one of the world’s leading AI infrastructure companies, focusing on providing the necessary compute, storage, and tools for developers in the AI space. Based in Europe and listed on Nasdaq, Nebius has a global presence with R&D centers across Europe, North America, and Israel. The company's primary offering is an AI-centric cloud platform designed for intensive AI workloads, complemented by various other businesses involved in generative AI development, edtech, and autonomous technology.

📋 Description

• Acting as the main technical interface for customers running workloads on Nebius GPU infrastructure. • Supporting customers in deploying, configuring, and tuning GPU-based environments for performance and reliability. • Investigating and resolving complex issues spanning hardware, networking, operating systems, and cluster-level behavior. • Partnering with internal teams (data center operations, networking, platform engineering) to coordinate and drive resolution of customer-impacting issues. • Converting customer requirements into practical architectures, configurations, and execution plans. • Identifying opportunities to improve system performance, stability, and overall customer experience. • Developing and maintaining technical documentation, including solution patterns, troubleshooting guides, and operational best practices. • Contributing to continuous improvement by surfacing recurring issues, gaps, and optimization opportunities to internal teams.

🎯 Requirements

• Experience in a customer-facing technical role (e.g., solutions engineer, support engineer, technical account manager, or similar). • Strong understanding of GPU infrastructure, including NVIDIA-based systems, multi-node environments, and performance considerations. • Hands-on experience with Linux systems and system-level troubleshooting. • Familiarity with large-scale compute environments such as GPU clusters, AI infrastructure, or supercomputing systems. • Ability to diagnose issues across hardware, networking, and software layers. • Strong analytical and problem-solving skills, with the ability to operate effectively in high-pressure situations. • Excellent communication skills, with the ability to explain complex technical concepts clearly to customers. • A proactive, ownership-driven approach with a strong focus on customer success.

🏖️ Benefits

• Competitive salary and comprehensive benefits package. • Opportunities for professional growth within Nebius. • Flexible working arrangements. • A dynamic and collaborative work environment that values initiative and innovation.