Early Years Product Specialist

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏢 Enterprise

🏛️ Government

Enterprise • Government • Software

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Work with customers, users and internal teams to understand current processes, pain points, policy intent and desired outcomes. • Analyse and document business processes, service workflows, business rules, data requirements and user journeys for Early Years Funding and related services. • Translate statutory guidance, operational policy and local authority practice into clear product requirements, acceptance criteria and solution options. • Break down complex problems into manageable features, stories and increments that can be delivered in an agile environment. • Support product discovery by helping define problem statements, user needs, success measures, assumptions and options. • Collaborate closely with Product Managers/Owners, Designers, Developers, QA and Support teams to ensure shared understanding of requirements and priorities. • Facilitate workshops, interviews and playback sessions with stakeholders to validate understanding, align expectations and build consensus. • Own or support the production of high-quality BA artefacts, such as process maps, decision tables, requirements, business rules, user stories, acceptance criteria, wireframes and service models. • Ensure requirements are clear, consistent, prioritised, traceable and maintained as products evolve. • Support backlog refinement and sprint planning by ensuring items are sufficiently defined, testable and aligned to business value. • Work with delivery teams during build and test to clarify requirements, resolve queries, support test scenario design and validate outcomes. • Use customer insight, operational data, service feedback and performance information to identify opportunities for product and process improvement. • Assess the impact of policy, regulatory or operational changes on product behaviour, workflows, data and reporting. • Support solution evaluation by reviewing whether delivered changes meet user needs, regulatory intent and operational objectives. • Act as a subject matter contributor for Early Years Funding processes and help share knowledge across the wider business.

🎯 Requirements

• Knowledge of Early Years Funding processes, including eligibility, applications, provider submissions, validation, payments & reporting. • Proven experience within a Product, software, digital or product delivery environment. • Experienced in translating complex business, policy or operational needs into clear, deliverable software requirements. • Ability to interpret statutory guidance and operational policy, and translate these into system requirements, workflows and business rules. • Strong process analysis and modelling skills, including documenting current and future state processes, workflows and business rules. • Experience working in agile delivery teams, including backlog refinement, user story development and iterative delivery practices. • Ability to write clear, concise and testable user stories and acceptance criteria. • Experience facilitating workshops and engaging a wide range of stakeholders to identify needs, resolve ambiguity and align priorities. • Experience producing and interpreting artefacts such as process maps, user journeys, wireframes, prototypes, decision tables and requirements documentation. • Working understanding of how modern software solutions are designed, built, tested and released, including the flow of requirements through delivery. • Understanding of both functional and non-functional requirements, including usability, accessibility, performance, security and audit considerations. • Experience using tools such as Jira, Confluence, Figma, Miro, Visio or similar tools. • Familiarity with user-centred design principles and experience working alongside design and research colleagues.

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.