Customer Support Specialist, Greek Speaking

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Neo Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏢 Enterprise

👥 HR Tech

Enterprise • HR Tech

Neo Group is an employee-focused company that prioritizes the growth and wellbeing of its team, cultivating a dynamic and inspiring work environment across the globe. With a diverse workforce of over 1,000 employees from 40 nationalities, Neo Group emphasizes creating a healthy workplace and celebrates festive occasions to foster a sense of community. The company is committed to nurturing talent and skills globally, ensuring a rewarding career adventure for its staff.

📋 Description

• Respond to customer inquiries and provide prompt and accurate assistance in Greek through chats & emails. • Handle customer complaints and resolve issues effectively. • Ensure customer satisfaction through professional and courteous communication. • Maintain detailed and accurate records of customer interactions and transactions. • Identify opportunities for process improvements and provide feedback to management.

🎯 Requirements

• Fluent in both Greek and English. • Previous experience in customer support or a similar role. • Excellent communication skills, both written and verbal. • Patient, empathetic, and customer-focused mindset. • Strong problem-solving and conflict resolution skills. • Ability to multitask and work efficiently in a fast-paced environment.

🏖️ Benefits

• Fully remote work opportunity. • Flexible working schedule. • Interesting product. • Salary and bonuses based on your performance. • 5-day work week. • Learning opportunities. • Career growth prospects.