Technical Enablement Program Manager – Field Engineering

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Neo4j

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

☁️ SaaS

🏢 Enterprise

SaaS • AI • Enterprise

Neo4j is a leading company that provides graph database technology, enabling organizations to connect and analyze vast amounts of data through its platform. As the creators of the Neo4j Graph Database and the Cypher query language, they offer solutions like Neo4j AuraDB and Neo4j Graph Data Science to help businesses deploy graph applications efficiently, whether self-managed or fully-managed. Their tools are designed for developers and data scientists to easily build and visualize graph-based applications, improving data relationships and insights. Neo4j supports various use cases, including fraud detection, knowledge graphs, and financial services, and is widely adopted by the developer and data science communities globally. With educational resources like GraphAcademy, they also support a large and growing global community of graph technology experts.

📋 Description

• Design, execute, and continuously improve technical enablement programs across the Field Engineering organization • Partner closely with Graph Academy, product and engineering SMEs, and go-to-market teams to translate technical content into engaging, scalable enablement programs • Own the design and delivery of structured onboarding, upskilling, and certification programs that build practitioner-level technical competence • Act as a trusted partner to technical leadership, ensuring that enablement programs directly support product evolution, technical strategy, and field execution • Define and track meaningful KPIs to measure effectiveness • Maintain hands-on technical depth to review content, question assumptions, and engage with SMEs • Facilitate training sessions, workshops, or lab walkthroughs

🎯 Requirements

• 7+ years of experience in technical enablement, technical training, curriculum development, or related roles (e.g. solution engineering, developer advocacy, technical sales enablement) • Demonstrated experience designing, launching, and iterating multi‑persona technical enablement programs • Strong program and project management skills — ability to juggle multiple, overlapping initiatives • Excellent facilitation, presentation, coaching, and written communication skills (able to explain complex technical ideas in accessible ways) • Proven stakeholder management: ability to work with senior leaders, SMEs, and cross-functional teams • Experience using learning management systems (LMS), authoring/training tools, content repositories, knowledge bases, and tools like Confluence, SharePoint, or equivalents • Data-driven mindset: comfort defining and tracking metrics, dashboards, and deriving insights • Hands-on, get-things-done attitude; high initiative and ownership • Experience managing certification, accreditation, or assessment programs is a strong plus • Previous experience in the field (solutions engineering, presales, professional services, or consulting) is highly desirable • Experience with adult learning theory, instructional design, and best practices in technical pedagogy

🏖️ Benefits

• medical, dental, and vision benefits • 401(k) • paid time off • certain leaves of absence • stock option grant • annual bonus eligibility