Medical Virtual Assistant

Job not on LinkedIn

🔥 2 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

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Logo of NeoWork

NeoWork

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Answer and place patient calls for scheduling, reminders, and general inquiries • Verify insurance eligibility and benefits and support pre-authorization requests • Process patient intake forms and update records in the EHR • Coordinate referrals, follow-ups, and communication with providers • Route clinical or billing questions to the appropriate staff • Handle all patient information in a HIPAA-compliant manner • Support U.S. healthcare practices with front-office and administrative work • Help patients get scheduled, verified, and supported so providers can focus on care • Work directly inside clients' teams and tools

🎯 Requirements

• 1+ year of experience in a medical office, healthcare call center, or patient services role • Excellent spoken and written English with a calm, professional phone manner • Familiarity with medical terminology • Experience using EHR or practice management systems • Strong organization and multitasking skills • Availability to work U.S. business hours • Based in Colombia • Reliable home office setup and stable internet connection • Experience with insurance verification or prior authorizations (nice to have) • Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks (nice to have) • Fluency in Spanish (nice to have)

🏖️ Benefits

• Health insurance for contractors • Holiday Extra Pay • Work hours generally align with standard U.S. business hours, with some potential flexibility depending on the client's needs • 100% home-based position • Mental health days • Performance-based incentives in addition to base salary • Annual review and appraisal process • Opportunities for professional growth and advancement

Apply Now

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