Medical Virtual Assistant

Job not on LinkedIn

🔥 6 minutes ago

🇩🇴 Dominican Republic – Remote

⏰ Full Time

🟢 Junior

👨‍💼 Executive Assistant

🚫👨‍🎓 No degree required

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Logo of NeoWork

NeoWork

51 - 200 employees

🤝 B2B

🏢 Enterprise

👥 HR Tech

B2B • Enterprise • HR Tech

NeoWork is a global staffing and operations partner that helps businesses scale quickly and efficiently. They provide a range of services including customer experience transformation, virtual assistants, AI training, MVP solutions, and both creative and technical services. NeoWork's offerings are designed to enhance operational capabilities and drive revenue and retention for client businesses. They offer managed services including quality assurance, workforce management, and dedicated reporting, thereby functioning as an extension of a company’s team. NeoWork tailors its competitive pricing to meet the unique needs of its clients, providing highly trained and experienced staff ready to deploy at startup speed.

📋 Description

• Answer and place patient calls for scheduling, reminders, and general inquiries • Verify insurance eligibility and benefits and support pre-authorization requests • Process patient intake forms and update records in the EHR • Coordinate referrals, follow-ups, and communication with providers • Route clinical or billing questions to the right staff • Handle all patient information in a HIPAA-compliant manner • Support U.S. healthcare practices with front-office and administrative work

🎯 Requirements

• 1+ year of experience in a medical office, healthcare call center, or patient services role • Excellent spoken and written English with a calm, professional phone manner • Familiarity with medical terminology • Experience using EHR or practice management systems • Strong organization and multitasking skills • Availability to work U.S. business hours • Based in the Dominican Republic, with a reliable home office setup and stable internet connection • Experience with insurance verification or prior authorizations • Experience with systems such as AdvancedMD, athenahealth, or eClinicalWorks • Fluency in Spanish

🏖️ Benefits

• Health insurance for contractors • Holiday Extra Pay • Potential flexibility in work hours depending on client needs • 100% home-based position • Mental health days • Performance-based incentives • Annual review and appraisal process • Opportunities for professional growth and advancement within the company

Apply Now

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