Systems Learning Specialist

🔥 14 hours ago

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Net at Work

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Net at Work is a technology solutions provider that helps small and medium-sized businesses enhance their operations through transformative use of technology. They offer a wide range of services including ERP implementation, CRM solutions, IT managed services, cloud hosting, and strategic advisory services. Net at Work focuses on unlocking the power of next-generation technology to improve business efficiency, employee experience, and customer engagement. By aligning technology with business needs, they assist companies in various industries including Chemicals, Construction, Healthcare, and more, to optimize their performance and unleash their potential.

📋 Description

• Develop and deliver instructor-led, virtual, and self-paced training programs for employees. • Create engaging learning materials including presentations, job aids, quick reference guides, videos, process documentation, and knowledge articles. • Support employee adoption of business systems including ticketing platforms, HR systems, collaboration tools, and operational applications. • Translate system updates, process changes, and business requirements into clear learning content. • Conduct platform walkthroughs, testing, and hands-on exploration to understand workflows and user experiences before developing training materials. • Facilitate new system launches, enhancements, and adoption initiatives. • Assist with AI enablement efforts by developing and delivering foundational AI learning content and best practices. • Maintain and update training materials to ensure content remains accurate and current. • Partner with subject matter experts to gather information and validate training effectiveness. • Support employee onboarding and ongoing learning initiatives related to business systems and technology tools. • Track participation, feedback, and adoption metrics to continuously improve learning programs.

🎯 Requirements

• 2-5 years of experience in corporate training, learning and development, employee enablement, instructional design, or systems training. • Experience creating training content and learning materials. • Strong presentation and facilitation skills. • Ability to quickly learn new software platforms and business processes. • Excellent written communication and documentation skills. • Strong organizational and project coordination abilities. • Proficiency with Microsoft 365 applications including PowerPoint, Teams, Excel, Word, and SharePoint. • Preferred Qualifications: Experience supporting software implementations or system rollouts. • Experience with ticketing systems, CRM platforms, HRIS platforms, or workflow applications. • Familiarity with learning management systems and digital learning tools. • Experience creating video-based learning content or microlearning assets. • Exposure to AI tools and AI-assisted content development.

🏖️ Benefits

• Health and Welfare (Medical, Dental, Vision) • Accident, Critical Illness, and Hospital Indemnity • Employee Assistance Program (EAP) • Life and AD&D Insurance • Short- and Long-Term Disability Insurance • Flexible Spending Accounts • Transportation and Parking Accounts • Health Savings Accounts (with company contribution) • Retirement Planning (401k with matching contribution) • Legal Benefits • Identity Theft Protection • Pet Insurance • Wellness Program Offerings • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually. • 8 Paid Holidays per year, including 1 floating holiday.