Netcall Group
501 - 1000 employees
🏥 Healthcare
🏨 Hospitality
🛡️ Insurance
Healthcare • Hospitality • Insurance
Netcall Group is a Peru-based business services company with more than 20 years of experience providing outsourced commercial management and customer-facing operations. The company offers end-to-end commercial administration of sales points, customer experience outsourcing (representing clients in stakeholder interactions), support-process management, and commercialization/import of mobile devices and accessories. It operates nationally in Peru with multiple offices, serves industries including telecommunications, education, insurance, hospitality and retail, and emphasizes scalable B2B services with large interaction and sales volumes.
Controller GTR, Call Center, Planilla Completa – Turno Mixto
🕒 April 20
🇵🇪 Peru – Remote
💵 S/1.2k - S/1.5k / month
⏰ Full Time
🟢 Junior
📞 Call Center Representative
🚫👨🎓 No degree required
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Netcall Group
501 - 1000 employees
🏥 Healthcare
🏨 Hospitality
🛡️ Insurance
Healthcare • Hospitality • Insurance
Netcall Group is a Peru-based business services company with more than 20 years of experience providing outsourced commercial management and customer-facing operations. The company offers end-to-end commercial administration of sales points, customer experience outsourcing (representing clients in stakeholder interactions), support-process management, and commercialization/import of mobile devices and accessories. It operates nationally in Peru with multiple offices, serves industries including telecommunications, education, insurance, hospitality and retail, and emphasizes scalable B2B services with large interaction and sales volumes.
📋 Description
• Planear, organizar y llevar a cabo las actualizaciones en procesos necesarias en la operación de acuerdo con las desviaciones encontradas • Reportar las desviaciones de los KPIs de ocupación, incluyendo tardanzas, ausencias e incidencias de operaciones • Gestionar dimensionados requeridos
🎯 Requirements
• Experiencia mínima de 6 meses a más como GTR, Traffic Controller o similares • Experiencia en servicios de Call Center • Conocimiento de Excel a nivel intermedio • Conocimiento de SQL básico • Conocimiento de KPIs • Estudios: Junior High School • Disponibilidad para trabajar de lunes a domingo entre 8:00 AM y 10:00 PM, 8 horas diarias con 1 hora de refrigerio • Disponibilidad inmediata
🏖️ Benefits
• Planilla Completa desde el primer día (CTS, VACACIONES, GRATIFICACIÓN, ASIGNACIÓN FAMILIAR, SEGURO SOCIAL ESSALUD, Y AFP/ONP) • Bonos e incentivos • Pagos puntuales, último día de cada mes • Capacitaciones, remotas y pagadas • Línea de carrera a corto plazo • Convenios corporativos y educativos
Apply Now
