Process Improvement Consultant

Job not on LinkedIn

September 20

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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NetImpact Strategies Inc.

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Cybersecurity • SaaS • Software Development

NetImpact Strategies Inc. is a leading provider of digital transformation services, specializing in cybersecurity, software development, and strategic consulting. The company focuses on helping organizations modernize their IT infrastructures and improve operational efficiencies through innovative solutions and methodologies. With a mission-centered approach, NetImpact drives change by leveraging advanced technologies and best practices to enhance client capabilities and mission success.

201 - 500 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Tracking and working high priority initiatives, identifying obstacles, risks, and opportunities, presenting updates/materials to senior division, program, and government officials • Promoting continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting, developing, and/or updating business documents and requirements • Coaching, consulting with, and assisting the client in project coordination (e.g., stakeholder report), program dashboard creation and maintenance, process improvement, and strategic planning • Developing, maintaining, and training end-users on how to use program dashboards • Developing automated workflow processes to track progress and streamline operations • Assisting in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives • Assisting with the enterprise risk management program and training on identification, mitigations, and best practices • Providing decision support through data gathering, information analysis, and presenting considerations to relevant stakeholders • Supporting Commercial-Off-the-Shelf (COTS) integrations • Maintaining current, accurate listings of outward facing IP addresses for authentication • Conducting research and analysis to develop white papers, briefings, standard operating procedures (SOPs), Procedural Instructions (PI), and executive summaries • Developing concise, professional, and compelling executive presentations on major initiatives • Supporting organizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities • Coordinating with offsite, remote, and/or external organizations, teams, and/or vendors to conduct data calls, complete tasks, and manage initiatives • Identifying and managing ad hoc strategic projects • Assisting with research with policies and emerging regulations and provide analyses, recommendations • Assisting in facilitation and the coordination of high-level meetings, ensuring that read- aheads are relevant, quality checked, and ensuring that minutes are submitted on time • Providing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.) • Updating and maintaining multiple client SharePoint sites, dashboards, and shared drives.

🎯 Requirements

• A BA/BS degree in a related field • 3+ years of experience in Business Operations, Education and Training, or a related field • Must be proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook) • Must possess excellent oral and written communication, as well as presentation skills • Ability to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverables • Must be a self-motivated, proactive team player that is responsive and easily adaptable, with the ability to step in and support the client with minimal direction • Strong customer service and interpersonal skills • Must be able to obtain and maintain government eligibility requirements • Strong process improvement knowledge and abilities; Six Sigma preferred • A sincere interest in education and training, process improvement, and/or standardization strongly desired • Experience with MS Teams, Visio, and SharePoint preferred • Experience with DHA or the Military preferred • Experience in project management, coordination, and/or tools preferred • Experience with Power Automate and Power Apps • Experience with Process Mapping

🏖️ Benefits

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team • 401(k) Plan – Immediately vested employer contributions; no matching required • Generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays • Pet Insurance • Tuition reimbursement, internal training programs, & company-sponsored industry certifications • Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events