Backend Engineer II – Data Platform

🕒 May 6

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Architect and implement clean, modular, and scalable backend services using Java, Spring Boot, and modern microservice principles. • Design efficient database schemas and write optimized queries for RDS (MySQL/PostgreSQL) and, optionally, NoSQL databases like Elasticsearch, MongoDB, or DynamoDB. • Integrate Kafka or RabbitMQ to build robust and loosely-coupled event-driven architectures. • Architect and implement scalable, secure, and reliable data pipelines using modern data platforms (e.g., Spark, Databricks, Airflow, Snowflake, etc.). • Develop ETL/ELT processes to ingest data from various structured and unstructured sources. • Perform Exploratory Data Analysis (EDA) to uncover trends, validate data integrity, and derive insights that inform data product development and business decisions. • Collaborate closely with data scientists, analysts, and software engineers to design data models that support high-quality analytics and real-time insights. • Profile and tune backend performance across databases, APIs, and infrastructure. • Write clean, maintainable code with comprehensive unit and integration tests to ensure reliability and stability. • Thrive in an agile, collaborative environment and take ownership of end-to-end feature delivery.

🎯 Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. • 4+ years of hands-on experience in data engineering or backend software development roles. • Strong expertise in Java and Spring Boot ecosystem. • Solid understanding of Relational Databases (RDS, MySQL, PostgreSQL). • Experience with Apache Kafka or RabbitMQ for building asynchronous, decoupled systems. • Proficiency with Python, SQL, and at least one data pipeline orchestration tool (e.g., Apache Airflow, Luigi, Prefect). • Strong experience with cloud-based data platforms (e.g., AWS Redshift, GCP BigQuery, Snowflake, Databricks). • Deep understanding of data modeling, data warehousing, and distributed systems.

🏖️ Benefits

• Netomi is an equal opportunity employer committed to diversity in the workplace. • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.