Services Engineer

🕒 March 12

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $66.8k - $88.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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Netradyne

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

🚗 Transport

🤖 Artificial Intelligence

🔐 Security

Transport • Artificial Intelligence • Security

Netradyne is a leading company specializing in AI-enabled safety technology for fleet management. Their mission is to transform road and fleet safety using advanced vision technology and automated coaching to enhance driver behavior, increase safety, and improve fleet performance. They offer a comprehensive AI safety platform, including fleet cameras and systems to track driver drowsiness and distractions, which enables in-cab coaching and reinforces safe driving practices. Their technology is designed to improve compliance, reduce accidents, and enhance profitability for businesses involved in logistics, delivery, and other fleet-dependent industries. Netradyne serves a global market, providing essential insights and analytics to their clients, ranging from small businesses to large corporations.

📋 Description

• Train and assist customers (internal and external) with proper installation practices, including the use of all related products and services • Provide Project and Implementation Management Services for Mid-Market and Enterprise level Customer Implementations • Provide Train-the-Trainer Services • Provide Installation Services as required • Provide Technical Expertise for the Installation of 12v Netradyne Safety systems • Promote Best Practices and Standard Operating Procedures for vehicle specific installation services • Provide oversight for 3rd Party Installation Service Providers during assigned projects • Provide professional project management and sales support for assigned projects • Maintain professional customer service, frequent contact, and follow-up throughout the implementation • Contribute to the development of technical documentation, standard operating procedures, troubleshooting guides, and online support content related to vehicle-specific installation processes and procedures • Track and escalate all installation-related blockers to facilitate issue resolution

🎯 Requirements

• Proficient and Expert Knowledge of 12 & 24v vehicle systems • Improved Knowledge of Vehicle mounted Cameras, Monitors, Sensors • Detailed Vehicle Knowledge of Wiring and Installation Procedures • Impeccable Troubleshooting and Alternative Installation Service Management • Ability to provide Efficient and Creative Training and Implementation instruction • Deep knowledge of the transportation industry and in-cab product services • Vehicle Telematics (including RP12226, J1939 & OBDII) • Nice to Have: • PMP certification • Six Sigma (Yellow, Green, Black Belt) certification • Other industry certifications • Knowledge of NHTSA requirements

🏖️ Benefits

• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents • Generous PTO and Sick Leave • 401(K) with generous company match • Disability, Life Insurance and Ancillary Benefits • And much more