Key Account Manager

November 14

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Netrix Global

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IT Service Management • Cybersecurity • Artificial Intelligence

Netrix Global is an IT consultant and managed service provider dedicated to solving business challenges through technology. With a team of over 600 technical engineers, solution architects, and IT professionals, Netrix Global specializes in IT strategy, application development, cloud infrastructure, data and AI, modern work solutions, and comprehensive cybersecurity services. The company acts as an extension of their clients' teams, offering services that include IT strategy design, implementation, and ongoing management. Known for their enterprise-level consultancy capabilities combined with the agility of a local provider, Netrix Global delivers tailored IT solutions to modernize and secure business operations, enhancing productivity and innovation across various industries.

501 - 1000 employees

Founded 1990

🔒 Cybersecurity

🤖 Artificial Intelligence

📋 Description

• Building strong, consultative relationships with key customer stakeholders • Identifying upsell and cross-sell opportunities to expand Netrix services • Developing strategic account plans aligned with customer business goals • Collaborating with internal teams to ensure customer satisfaction and solution delivery • Maintaining accurate account and pipeline data in Salesforce and other CRM tools • Presenting tailored IT solutions that drive customer success and revenue growth • Supporting marketing initiatives and participating in client events • Monitoring customer satisfaction and retention metrics • Staying current on market trends, competitive offerings, and emerging technologies • Executes key account strategies under sales leadership guidance

🎯 Requirements

• 5+ years in account management, technology sales, or client relationship management • Bachelor’s degree in Business, Marketing, Technology, or equivalent experience • Sales or technology-related certifications preferred (e.g., Microsoft, AWS, industry sales programs) • Working knowledge of IT solutions, managed services, and cloud offerings • Proficient in Salesforce or ERP and account planning systems • Consultative and relationship-focused approach; strategic thinking; excellent communication, influence, and negotiation skills; strong collaboration and leadership presence; problem-solving mindset • Operates with moderate independence; develops and executes account strategies under guidance from sales leadership

🏖️ Benefits

• Competitive compensation package • Comprehensive group benefits to meet the needs of you and your family • Flexibility and time off when you need it • Casual work environment