Virtual Assistant, Sales Assistant – Sales Support

🔥 14 hours ago

🇩🇪 Germany – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 12%

infoinfo

🗣️🇩🇪 German Required

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Logo of NETSHAKE

NETSHAKE

11 - 50 employees

💼 Consulting

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

NETSHAKE is a premier e-commerce incubator in Germany, providing mentorship and solutions to create successful online shops. As one of the nine Shopify Premium Partners in Europe, they offer over 22 years of expertise to help businesses scale their revenues to seven and eight figures. Their services include e-commerce bootcamps, paid advertising strategies, SEO, and conversion rate optimization to ensure comprehensive growth in the online retail space.

📋 Description

• Review daily sales activities in the CRM, identify irregularities, and report them to Sales Management • Monitor outstanding invoices and incoming payments • Send payment reminders and coordinate with Accounting when necessary • Prepare and send quotes using templates • Update quote statuses in the CRM and follow up consistently • Identify upselling opportunities among existing customers • Prepare upsell proposals and provide them to the sales team in a timely manner • Create follow-up tasks for upsell opportunities • Maintain leads and deals in the CRM and ensure accurate pipeline stages • Schedule follow-up tasks and proactively follow up on no-shows and open leads • Coordinate sales calls and manage the calendars of the executive team and Sales Management • Send reminders for upcoming appointments • Prepare daily and weekly sales reports and KPIs • Handle data maintenance, templates, occasional research, and other administrative sales support tasks

🎯 Requirements

• Experience as a Virtual Assistant, in inside sales, or in Sales Support • Highly structured, reliable, and detail-oriented approach to work • Independent and proactive working style • Proficient in using a CRM, ideally Close • Proficient in Google Workspace or MS Office • Experience with tools such as ClickUp • Native-level German, both written and spoken • English skills are an advantage • Affinity for AI and confident, everyday use of AI tools • Discreet and professional handling of sensitive customer and payment data • Availability for approximately 3 hours per day, Monday to Friday, around 15 hours per week • Willingness to work within fixed daily time windows that overlap with core working hours in the DACH region and Dubai

🏖️ Benefits

• Proven processes, clear templates, and well-structured tools backed by 25 years of market experience • Access to premium AI tools • A team and knowledge base enabling smarter, faster, and more precise AI-first work • Free access to exclusive Shopify expertise • Direct, specific, and open feedback on an equal footing • Genuine responsibility and visible, measurable impact • Fixed time windows and reliable collaboration • On-time payment • Long-term collaboration • Remote opportunity with a leading Shopify Plus agency in the German-speaking market • TÜV-certified company

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