Compliance Specialist

🕒 July 21

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Neumo

1001 - 5000 employees

🏛️ Government

☁️ SaaS

Government • SaaS

Neumo is a leading government automation and cloud software platform that powers transactions and interactions between government agencies and the communities they serve. Neumo offers a unified SaaS platform and specialized products for revenue and tax compliance, payments and revenue management, DMV self-service kiosks, court and justice solutions, land and vital records, ID verification, eSignatures, reporting/analytics, and IT managed services. Trusted by 4,500+ state and local agencies across North America, Neumo processes hundreds of millions of transactions and helps agencies collect and manage public revenue and services.

📋 Description

• Responsible for supporting Neumo's compliance program, including submerchant onboarding and due diligence. • Conduct KYB reviews of government entity submerchants. • Review onboarding documentation for completeness and accuracy. • Perform sanctions and watchlist screening reviews. • Assist with risk assessments and underwriting support. • Review and investigate transaction monitoring alerts. • Escalate potentially suspicious activity to compliance management. • Document investigative findings and case outcomes. • Maintain monitoring records and supporting evidence. • Support complaint management and resolution tracking. • Maintain compliance records and reporting. • Assist with regulatory and sponsor bank requests. • Coordinate compliance-related audits and examinations. • Support policy and procedure maintenance. • Track vendor due diligence and ongoing review requirements. • Maintain vendor compliance documentation. • Coordinate periodic vendor assessments. • Prepare compliance reporting and management dashboards. • Track key compliance performance indicators. • Assist with board and management reporting. • Perform other duties as assigned.

🎯 Requirements

• Bachelor's degree preferred, or the equivalent amount of related experience. • Prior experience in BSA/AML, KYB/KYC, underwriting, or payments compliance preferred. • Working knowledge of sanctions screening, transaction monitoring, and merchant underwriting practices. • A moderate knowledge of Microsoft Office Suite. • Excellent verbal and written communications skills. • A moderate degree of analysis, creativity, and critical thinking skills. • Ability to manage confidential and sensitive information with discretion. • Demonstrate the principles of good customer service to all customers and colleagues. • Demonstrate compliance with all company policies and/or regulations.

🏖️ Benefits

• Competitive benefits and compensation package

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