Salesforce Consultant, Change Management

🕒 April 14

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NeuraFlash

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

📋 Description

• As a Change Management Consultant, you will work across projects as a thought leader and develop change strategies that enable successful digital and organizational transformations and cloud based technology implementations • Be a champion of change on projects with customers across various practices • Strategically collaborate with customers to determine the best approach to user adoption • Train customers on the solutions we’ve built and how to best implement change within their organization • Work alongside superusers to give users a voice in the implementation • Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team as required • Understand client's culture, business strategies, and associated organizational change management opportunities and challenges • Approach organizational change as both an art and a science, leveraging proven change methodologies, as well as a strong understanding of individual and organizational psychological factors that influence and drive behavioral change • Build relationships with constituents including: clients, internal teams, and consulting partners • Work across teams to serve as the "expert" on organizational change management including: overall program strategy, change design and execution, stakeholder engagement, organizational readiness, leadership alignment, communication and training, project management, business process design, sustainment, and measurement • Support a growing practice and be able to thrive in a fast-paced entrepreneurial environment, aid in identifying opportunities and building client relationships, internal infrastructure, and best practices to strengthen our foundation

🎯 Requirements

• Bachelor’s Degree or equivalent combination of education and experience • Experience in general management/software consulting preferred • Experience related to the successful delivery of change management work including: change assessments, job/role design, stakeholder engagement, organizational readiness, leadership alignment, change impact analysis, education, communications, training, user adoption, change measurements, and sustainment • Experience conducting business interviews and leading client workshops

🏖️ Benefits

• Remote & In-Person • Travel • Flexibility • Collaboration • Celebrate Often

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