Salesforce Consultant

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🕒 February 23

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Swans

11 - 50 employees

🤝 B2B

🤖 Artificial Intelligence

B2B • Artificial Intelligence

Swans is a law firm growth company focused on Personal Injury firms that builds and implements custom automation and AI-driven systems to streamline the entire case lifecycle from intake to case close. They provide hands-on services (not just software) to reduce administrative work, automate intake and document drafting, increase revenue per employee, and scale firms more efficiently and profitably.

📋 Description

• If you love getting into the weeds of Salesforce and making it actually work for the people using it, this is your role. • Hands-on configuration, end-to-end system ownership and real deployment that transforms how our clients run their sales and operations. • You will own implementations end-to-end: from scoping and design through build, testing, and adoption. • You will work across the core pillars of a Salesforce deployment - custom objects, workflows, automation, reporting, integrations, and user setup - and deliver a system that fits the client's operations, not a generic out-of-the-box setup. • You are embedded in multiple client engagements at a time. You'll gather requirements, design the configuration, build it out, and work directly with client teams to drive adoption.

🎯 Requirements

• Hands-on Salesforce configuration experience - You have personally built and deployed Salesforce environments. You know the platform deeply and can work autonomously across its core features. • Implementation mindset - You design for adoption. You do not just configure what the client asks for - you understand the business and build what they actually need. • Builder mentality - You take ownership of your projects from scoping to go-live. You do not wait for someone else to unblock you. • Autonomy - You can gather requirements, make smart decisions, and deliver without being micromanaged. • Curiosity - You stay current on Salesforce updates and adjacent tools and apply new capabilities practically. • Communication skills - You can explain what you are building and why to non-technical stakeholders. Client-facing experience is a plus, not a requirement. • Professional English fluency - B2 level at a minimum. • 2-5 years of hands-on Salesforce configuration and implementation experience • Background in any industry is welcome. Experience in professional services, consulting, or agencies is a strong plus, as is prior client-facing experience • Ideally configured Salesforce deployments in companies of 50-200 people where you owned your projects end-to-end • Salesforce Administrator or Consultant certification preferred • Experience configuring: custom objects and fields, flows and automation, reports and dashboards, integrations with third-party tools • Familiarity with Sales Cloud and/or Service Cloud • Experience working with integration/automation tools (e.g. Make, Zapier, n8n) to connect Salesforce to other systems • Comfort with REST APIs for integrations

🏖️ Benefits

• Competitive salary • Performance-based bonus & promotion path • Flexible benefits • Career-defining growth investment: we spent over $200,000 on team development last year - executive coaching, certifications, and training that accelerates your career beyond any traditional path

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