Field Service Technician – Data Center Cooling

🕒 3 days ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services. • Provides onsite support by assisting in fault isolation of electro-mechanical systems. • Responds onsite to dispatches, within required timeframe as specified in customer service level agreements (SLAs), for scheduled and unscheduled services requests. • Serves as a resource to sales personnel for assigned service area. • Contributes to training course content development and provides training to customers and other field service personnel, as required.

🎯 Requirements

• Minimum of 3 years of experience in field service or a similar technical support-related position. • Associate degree from two-year college/technical school with a certificate in an IT Hardware-related discipline preferred, or an equivalent combination of education and experience to successfully execute the role. • Prior experience with electro-mechanical equipment, servos, sensors and actuators.

🏖️ Benefits

• Continuous training • Competitive benefits