Field Technician

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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New Era Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

📡 Telecommunications

🏢 Enterprise

Cybersecurity • Telecommunications • Enterprise

New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.

📋 Description

• Build and maintain trusted relationships with customers and stakeholders. • Build alliances and partnerships with subcontractors. • Improve customer satisfaction/NPS scores. • Ensure that all assigned work is completed safely and to industry specifications. • Completion of client and company checklists, photos, and test results typically communicated to management electronically within 24 hours of completion. • Keep the Project Managers apprised of job progress and/or problems on a regular basis. • Provide after-hours or emergency service on an as needed basis. • Complete surveys & quality audits as needed. • Adhere to existing company policies, standards and controls, including utilizing App-based tools. • The majority of work is performed at customer locations. • Installation of cabling infrastructure includes but not limited to: • Single/Multi mode fiber 50/62.5 • Copper Category 3, 5e, 6, shielded in both horizontal and backbone applications. • 18/2 twisted pair cabling. • Floor mount/wall mount racks/cabinets • Proper grounding applications. • Installation, troubleshooting, and servicing of the following areas: POS, CCTV, video monitoring, security systems, computer, and low voltage cabling equipment. • Installation of a variety of equipment in furniture, cabinets and closets. • Installation of high-speed circuits, routers, switches, and modems. • Installation of Cisco and Adtran high speed circuits, routers, and switches. • Properly maintain a Company issued fleet vehicle.

🎯 Requirements

• Experience working with subcontractors. • In-depth experience with cabling infrastructure installation, termination and testing to include but not limited to: • Single/Multi mode fiber 50/62.5 • Copper Category 3, 5e, 6, shielded in both horizontal and backbone applications. • 18/2 twisted pair. • Floor mount/wall mount racks/cabinets • Proper grounding applications • Experience installing, programming and servicing a variety of telephone, PBX and key systems. • Experience installing, troubleshooting and servicing 2 or more of the following areas: POS, CCTV, video monitoring, security systems, computer and low voltage cabling equipment. • Knowledge of high-speed circuits, routers, switches and modems • Knowledge of Cisco and Adtran high speed circuits, routers and switches • Valid driver’s license

🏖️ Benefits

• Full Benefits • Medical • Dental • Vision • 401K match • 28 PTO Days including company holidays