
Cybersecurity • Telecommunications • Enterprise
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
3 days ago
🇺🇸 United States – Remote
💵 $120k - $140k / year
⏰ Full Time
🟠 Senior
🏗️ Platform Engineer
🦅 H1B Visa Sponsor

Cybersecurity • Telecommunications • Enterprise
New Era Technology is a global technology solutions provider offering a wide range of services and solutions, including cloud services, professional and managed services, cybersecurity, collaboration and unified communications, data networking, digital transformation, and physical security. With a team of engineers, designers, installers, and technicians, New Era Technology collaborates with over 20,000 customers and operates through 80+ offices worldwide. They are recognized as a top integrator for AV and video collaboration and offer industry-specific solutions for sectors such as healthcare, education, government, banking, finance, and retail. New Era Technology aims to help businesses adapt to the rapidly changing digital landscape through innovative technology solutions and customized services.
• Deploy, manage, and maintain secure, compliant cloud infrastructure across Azure, AWS and/or GCP. • Automate infrastructure provisioning using IaC tools (e.g., Azure DevOps, Terraform, OpenTofu) and streamline CI/CD pipelines (e.g., Azure DevOps, GitLab) for efficient infrastructure and application delivery. • Design and implement self-healing systems, manage backup and disaster recovery, and optimize application and infrastructure performance through monitoring, capacity planning, and bottleneck identification. • Conduct regular security audits and vulnerability patching. • Lead real-time incident resolution, perform Root Cause Analysis (RCA), participate in an on-call rotation, and drive observability improvements by ensuring comprehensive logging and telemetry. • Oversee application lifecycle management (version upgrades, security patches, regional rollouts) and support scaling strategies to meet demand while ensuring infrastructure resilience and SLO compliance. • Contribute to a shared knowledge base, documenting recurring issues and resolutions. Provide guidance and support to resources on other client engagements. • Contribute to pre-sales activities and be the system matter expert at client discussions.
• Minimum 5 years leading and supporting enterprise-level applications in production. • Proven experience in cloud infrastructure provisioning and management on Azure and AWS / GCP. • Proficiency in scripting languages (Python, Bash, PowerShell). • Strong understanding of containerization (Docker, Kubernetes, Helm). • Hands-on experience with cloud object storage (S3, GCS, Azure Blob). • Working knowledge of databases (Microsoft SQL, CosmosDB, PostgreSQL). • Experience with microservices, RESTful APIs, and IAM/SSO (EntraID, Okta). • Familiarity with incident management (Azure DevOps Boards, ServiceNow, Jira) and security tooling (Prisma Cloud, CrowdStrike, XSOAR, Burp Suite). • Excellent troubleshooting skills, especially in complex, distributed cloud environments. • Strong written and verbal communication, with the ability to clearly document procedures and solutions. • Ability to work independently with minimal supervision in a fast-paced, collaborative, globally distributed team.
• Continuous training • Competitive benefits
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