Business Analyst – 12 Month Term

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November 4

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New Flyer

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Transport • Energy • Hardware

New Flyer is a leading company specializing in the manufacture of transit buses, including zero-emission battery-electric and fuel cell-electric models, hybrid-electric, compressed natural gas, and clean diesel buses. They offer advanced mobility solutions and infrastructure support for sustainable transportation projects. New Flyer is part of the NFI Group, which includes several brands focused on automotive and transit services. Their innovations include telematics technology and virtual tours of their cutting-edge bus models. With a strong commitment to environmental and social governance, New Flyer supports projects from initial design through implementation.

5001 - 10000 employees

Founded N/A

🚗 Transport

⚡ Energy

🔧 Hardware

📋 Description

• Continuously monitor, recommend and implement process improvement initiatives to increase effectiveness and productivity of the departments within the Division • Transform data into information and insight, to make recommendations to support and drive the business operations and strategic decision-making • Analyze, summarize and present intricate data in approachable ways • Participate in the development and implementation of projects, policies and/or procedures, aimed at improving productivity for the division • Provide training to internal and external team members, customers and business partners • Plan and monitor the implementation of improvement initiatives • Act as the Customer Care systems subject matter expert by answering inquiries, providing direction to team members on processes and policies, managing business systems, and providing issue investigation and resolution • Liaise with IT on business system issues and improvements, providing direction and testing ensuring business requirements are met • Develop, improve and assist in tracking metrics within the division to improve departmental operations and the customer experience • Participate in and occasionally lead Kaizen events for the Division

🎯 Requirements

• Post-secondary education in Business or equivalent combination of education and experience • Intermediate/Advanced proficiency with Microsoft products including Excel and SharePoint Online • Intermediate experience with SQL, DAX, dashboard & reports • Proven ability to apply lean methodologies to optimize processes and drive efficiency in complex environments • Working knowledge of Oracle EBS, Service Cloud, OPA & Field Service Cloud desired • Strong analytical and problem-solving skills • Strong organizational and time management skills with keen attention to detail and commitment to excellence • Motivated self-starter with ability and desire to work in a fast-paced environment • Strong/effective communication skills, both internal and external • Technically savvy with strong computing and facilitation skills • Project Management experience preferred but not required

🏖️ Benefits

• Competitive Wages. • Extended Health Benefits • Paid Holidays • Pension Plan • A continuous learning environment. • Ability to advance your career with a growing company. • Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.