New Relic
1001 - 5000 employees
Founded 2008
🏢 Enterprise
☁️ SaaS
🔒 Cybersecurity
Enterprise • SaaS • Cybersecurity
New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.
Technical Success Manager I
🔥 0 minutes ago
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New Relic
1001 - 5000 employees
Founded 2008
🏢 Enterprise
☁️ SaaS
🔒 Cybersecurity
Enterprise • SaaS • Cybersecurity
New Relic is a comprehensive monitoring and observability platform designed to help organizations understand and optimize the performance of their applications and infrastructure. It provides a range of tools for application performance monitoring (APM), infrastructure monitoring, and data insights, enabling users to track performance metrics, detect anomalies, and enhance user experience across various technology stacks. With features like AI monitoring, mobile app monitoring, and vulnerability management, New Relic empowers businesses to improve operational efficiency and maintain system robustness.
📋 Description
• Drive customer adoption and value realization with the platform • Ensure project milestones and customer satisfaction • Lead personalized training sessions and create resources for users • Engage proactively with customers to mitigate churn risks • Build strong connections with technical stakeholders and understand their goals • Collaborate with sales to identify and develop expansion opportunities
🎯 Requirements
• Strong technical expertise in Kubernetes • Knowledge of Cloud (AWS, Azure, or Google Cloud Platform Certified) • Solid understanding or hands-on experience with programming languages like Java, PHP, .NET, Ruby, Node.js, Python, or SQL • Proven success in customer-facing technical roles (Pre-Sales/Post-Sales) • Excellent communication skills to convey complex technical concepts • Skilled at building and maintaining relationships with technical stakeholders • Proactive, solution-oriented approach to customer challenges
🏖️ Benefits
• Health insurance • Flexible working hours • Professional development opportunities
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