AI Data Intelligence Lead

🕒 April 1

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NewRocket

501 - 1000 employees

🏢 Enterprise

🔐 Security

Enterprise • Technology • Security

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Design and implement AI-driven systems that improve enterprise data quality through: AI-powered data enrichment and inference, Entity resolution and fuzzy matching, Automated classification and taxonomy generation, Anomaly detection and data quality monitoring, Achema mapping and data harmonization across datasets • Design modern data platforms that support AI systems, including: Semantic indexing and embeddings, Knowledge graphs and ontology frameworks, AI-ready data pipelines and enrichment layers, Real-time ingestion and contextualization of enterprise data • Integrate AI data intelligence capabilities across enterprise systems such as ServiceNow, ERP, CRM, and operational platforms. • Establish enterprise capabilities for: AI data lineage and traceability, Data provenance across AI pipelines, Observability of data quality and enrichment accuracy, Explainability and auditability for AI-driven systems • Translate data intelligence concepts into scalable capabilities including: Reusable data modernization frameworks, AI-powered data enrichment services, Internal accelerators and intellectual property, Client-ready data intelligence solutions • Work across: AI / ML Engineering, Data Engineering, Data Science, Forward Deployed Engineers, ServiceNow platform teams to deliver production-ready AI data intelligence systems.

🎯 Requirements

• 8+ years in data engineering, machine learning, or AI-driven data platforms • Experience building AI-powered data pipelines or data intelligence systems • Strong background in: enterprise data modeling and architecture • Large-scale data processing • Machine learning applied to data systems • Experience with technologies such as: Python, ML frameworks, vector databases, knowledge graphs, modern data platforms (Databricks, Snowflake, etc.) • Preferred Experience: Experience applying LLMs or generative AI to enterprise data systems • Experience with semantic retrieval or RAG architecture • Familiarity with ServiceNow data models (CMDB, workflow data, knowledge systems) • Experience in integrating AI solutions with ServiceNow or other enterprise workflow platforms • Experience building data platforms or reusable AI accelerators.

🏖️ Benefits

• We Take Care of Our People • NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected].

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