ServiceNow Lead Engineer

🔥 12 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

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Logo of NewRocket

NewRocket

501 - 1000 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

NewRocket is a top global ServiceNow partner, providing a wide range of services and solutions to help enterprise leaders solve complex business problems. They specialize in advisory and transformation services, design and implementation, managed services, and more, focusing on improving customer and employee experiences through the use of the ServiceNow platform. Their solutions include platforms and integrations, security, risk, and resilience, as well as technology excellence. NewRocket serves a variety of industries including education, healthcare, financial services, and the public sector, among others, and is known for their expertise in UI and UX design as well as their ability to enhance workflows and improve business processes efficiently.

📋 Description

• Develop customer applications for Work Order management, scheduling, and dispatch • Collaborate with stakeholders to identify key functionality within custom ServiceNow instances • Enhance ServiceNow event rules as necessary to ensure proper CMDB binding • Interact with technical SMEs to obtain environment information supporting service map and event work

🎯 Requirements

• Experience with ServiceNow • Comprehension of, and the ability to communicate and implement Sam Pro • Ability to develop interfaces for each user audience depending on custom application models or Service Portals • Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs via REST • Knowledge of service-oriented and distributed application architecture in the enterprise, including web services, data access and persistence, and client/server • Understanding of credentialless and credential-based Discovery • Ability to install, configure, and integrate ServiceNow SAM Pro software products, focusing on discovery, service mapping, certification management, Service Graph Connectors, and Multisource CMDB • Ability to prevent duplicate CIs with CI identifiers • Ability to extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns • Knowledge and ability to configure, manage, and maintain MID servers • Proficiency working with command line console for Service Mapping • Ability to work with and migrate patterns between environments for Service Mapping • Proficiency configuring Identification Rules for Service Mapping • Ability and knowledge in Discovery of multi-tier services, including advanced pattern configuration for Service Mapping

🏖️ Benefits

• Healthy work-life balance • Collaborative and innovative culture • Professional growth support • Diverse and inclusive workplace • Equal opportunity and affirmative action employer • Disability accommodation support

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