Deal Support Coordinator

Job not on LinkedIn

🔥 11 minutes ago

🌐 Argentina, Brazil, +3 more countries – Remote

🇦🇷 Argentina – Remote 🇧🇷 Brazil – Remote 🇨🇱 Chile – Remote 🇨🇴 Colombia – Remote 🇨🇷 Costa Rica – Remote

💵 $1.5k - $1.8k / month

⏳ Contract/Temporary

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Newsela

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

📚 Education

🛍️ eCommerce

👥 B2C

💰 $100M Series D on 2021-02

Education • eCommerce • B2C

Newsela is a fast-growing education technology startup with a single ambitious goal: Meaningful classroom learning for every student. We provide engaging, relevant instructional content for teachers that both educates and inspires. With nearly two million teachers signed up, Newsela is helping kids improve their reading skills in all 50 states and more than 150 countries. We seek passionate, creative employees with quick minds and warm hearts. If you believe that all students deserve a more rigorous, more personalized learning experience, please apply to join our team.

📋 Description

• Report to the Team Lead, Deal Desk • Review and verify incoming deals for accuracy and policy compliance • Ensure non-standard deal approvals are documented, escalated appropriately, and resolved on time • Prepare documentation and route approvals for contract amendments • Maintain data integrity in Salesforce CPQ by correcting quote and contract discrepancies • Enter and update deal data in Salesforce and related systems • Monitor the internal Slack deal support hotline and route requests • Answer transactional questions and support customer-facing teams with deal inputs • Meet defined SLAs and service standards for timely, accurate bookings and resolutions • Provide general administrative support to the Deal Desk team

🎯 Requirements

• 1+ year experience in data entry, sales support, customer service, or operations • Bachelor’s degree or equivalent experience preferred • Familiarity with Salesforce, Google Workspace, Microsoft Suite, and Adobe tools a plus • Strong attention to detail, accuracy, and consistency • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Professional-level English communication skills, written and verbal • Access to and willingness to use a personal Mac computer or laptop • Availability for 8 hours per day, Monday–Friday, between 8:00am and 8:00pm US Eastern Standard Time • Successful completion of a background check

🏖️ Benefits

• Fully remote work from home • Work contributing to education and improving students’ and teachers’ lives • Potential contract extension (not guaranteed)