
51 - 200 employees
Founded 2015
đïž eCommerce
BPO âą eCommerce
Newstel Worldwide is a leading provider of multilingual customer service solutions, headquartered in Hamburg, Germany, with additional contact centers in Glasgow, Manila, and Istanbul. Founded in 2015, Newstel specializes in offering 24/7 customer support and Business Process Outsourcing (BPO) services, predominantly for the eCommerce sector. Combining advanced technology with highly trained personnel, they deliver efficient customer service while managing rapid scalability to adapt to client sales volumes. Newstel focuses on enhancing customer lifetime value through cross-selling and upselling opportunities and utilizes a pay-as-you-go pricing model. Their global team of 200+ native speakers is dedicated to maintaining high-quality standards across 12 languages, providing seamless omnichannel support to clients across 95 countries.
đ„ 0 minutes ago
đ”đ Philippines â Remote
â± Part Time
đĄ Mid-level
đ Senior
đž Financial Planning and Analysis (FP&A)
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51 - 200 employees
Founded 2015
đïž eCommerce
BPO âą eCommerce
Newstel Worldwide is a leading provider of multilingual customer service solutions, headquartered in Hamburg, Germany, with additional contact centers in Glasgow, Manila, and Istanbul. Founded in 2015, Newstel specializes in offering 24/7 customer support and Business Process Outsourcing (BPO) services, predominantly for the eCommerce sector. Combining advanced technology with highly trained personnel, they deliver efficient customer service while managing rapid scalability to adapt to client sales volumes. Newstel focuses on enhancing customer lifetime value through cross-selling and upselling opportunities and utilizes a pay-as-you-go pricing model. Their global team of 200+ native speakers is dedicated to maintaining high-quality standards across 12 languages, providing seamless omnichannel support to clients across 95 countries.
âą Support the business with a range of finance and accounting responsibilities, including payment processing, reconciliations, financial reporting, accounts administration, and maintaining financial records. âą Review and validate financial reports, including the creation and maintenance of pivot tables. âą Support seller payment processes and participate in payment approval controls. âą Manage disputes and assist with payment-related resolutions. âą Handle bank account transactions, transfers, and payment provider reconciliations. âą Maintain financial systems and ensure records are accurate and up to date. âą Assist with the preparation of financial statements and management reports. âą Perform account reconciliations and variance analysis. âą Raise and issue invoices to customers. âą Post invoices and financial transactions to the finance ledger. âą Monitor outstanding invoices and follow up on overdue payments. âą Process supplier invoices and support payment processing activities. âą Prepare and post journals as required.
âą A finance, accounting, bookkeeping, or related qualification, or practical experience in a finance role. âą Strong attention to detail and accuracy when handling financial information. âą Experience working with Microsoft Excel, including pivot tables. âą Good analytical and problem-solving skills. âą Strong organizational skills and the ability to manage deadlines independently. âą Effective written and verbal communication skills. âą Ability to maintain confidentiality and handle sensitive financial information responsibly.
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