Salesforce Service Cloud Developer

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

NextLink Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

NextLink Group is a global IT services and digital transformation company that delivers enterprise application, infrastructure, cloud, and business process outsourcing solutions to large organizations and government clients. The firm provides consulting, technology implementation (SAP, Oracle, Microsoft, Salesforce, ServiceNow, AWS), IT staff augmentation, and managed operations while leveraging data analytics, AI/ML, RPA, IoT and automation to modernize and secure clients' technology environments. NextLink serves Fortune 500 companies across industries and emphasizes combining human talent with advanced algorithms to drive digital transformation.

📋 Description

• Design, develop, and implement scalable Salesforce Service Cloud solutions • Configure and customize Service Cloud functionalities to meet business requirements • Lead and support implementations involving Email-to-Case, Case Management, Service Console, Omnichannel Routing, and Knowledge Management • Develop custom solutions using Apex, Lightning Web Components (LWC), and Salesforce Flows • Build and maintain integrations between Salesforce and external applications using REST/SOAP APIs, Platform Events, and middleware solutions • Perform code reviews, troubleshooting, debugging, and performance optimization • Ensure solutions comply with Salesforce best practices, security standards, and governor limits • Collaborate with business stakeholders, architects, administrators, and project teams in an Agile delivery environment • Support production deployments, incident resolution, and continuous platform improvements

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field • Minimum 5+ years of Salesforce development experience • Minimum 3+ years of hands-on Salesforce Service Cloud implementation experience • Experience working on enterprise-scale Salesforce programs • Strong expertise in Salesforce Service Cloud, including Email-to-Case, Case Management, Service Console, Omnichannel Routing, and Knowledge • Experience with Service Cloud customization and automation • Proficiency in Apex classes and triggers, SOQL, SOSL, Batch Apex, Queueable/Future Methods, and asynchronous processing • Proficiency in Lightning Web Components (LWC) and Salesforce Flows • Experience with custom objects, validation rules, workflows, and process automation • Experience with REST APIs, SOAP Web Services, Platform Events, and middleware integrations • Middleware integration experience with Boomi and Informatica • Experience with enterprise integration patterns and event-driven architecture • Knowledge of Salesforce best practices, governor limits, security and sharing models, performance tuning, and deployment/release management • Mandatory Salesforce Platform Developer I (PDI) certification • Strong analytical, troubleshooting, debugging, verbal and written communication, stakeholder management, and collaboration skills • Ability to work independently with minimal supervision • High sense of ownership and accountability