Senior Specialist I, RCM Quality Assurance

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🔥 12 hours ago

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Logo of NextGen Healthcare

NextGen Healthcare

1001 - 5000 employees

Founded 1998

⚕️ Healthcare Insurance

☁️ SaaS

📡 Telecommunications

💰 Venture Round on 2015-02

Healthcare Insurance • SaaS • Telecommunications

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

📋 Description

• Support the Quality Assurance (QA) program across multiple locations. • Execute QA processes, analyze performance data, identify trends, and contribute to continuous improvement efforts. • Coordinate and execute Quality Assurance activities such as sampling, reporting, document archival, and process tracking. • Assist in developing action plans for performance improvement initiatives. • Conduct quality assurance reviews and analyze results to identify performance gaps. • Communicate program updates and changes in standard operating procedures to relevant stakeholders. • Monitor program performance against service-level agreements and performance standards. • Regular communication with the Global Partners QA teams.

🎯 Requirements

• 4+ years of experience in Revenue Cycle Systems and Operations or RCM Quality Assurance • Experience coordinating or leading projects or process improvement initiatives • Proficient in Microsoft Office and audit/documentation systems • Strong analytical, communication, and problem-solving skills. • Effective in cross-functional collaboration and influencing without direct authority. • Ability to work independently, prioritize tasks, and manage deadlines.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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