Systems Engineer – Field

🕒 May 22

🏄 California – Remote

🏄 California – Remote

💵 $40 - $47 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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NexusTek

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

🔒 Cybersecurity

💰 Private Equity Round on 2023-05

Cloud Services • Cybersecurity • IT Consulting

NexusTek is a managed service provider specializing in IT transformation through comprehensive cloud, cybersecurity, data, and consulting services. They focus on delivering tailored solutions that enhance business operations, security, and cost-efficiency. With expertise in hybrid cloud solutions and advanced cybersecurity measures, NexusTek empowers businesses to optimize their IT strategies for enhanced productivity and growth.

📋 Description

• Daily travel to client sites throughout the North Orange County area, with up to 100% local travel during the workweek • Supporting two client sites per day in approximately four-hour blocks • Participation in a rotating on-call schedule is required • Occasional after-hours support may be needed based on client demands • Work hands-on as well as remotely with the latest technology in multiple environments • Engage clients to understand their technology needs and enhance their technology efficiencies

🎯 Requirements

• Proactive and independent technical expert who performs a variety of tier I and tier II technical support responsibilities • Thorough working knowledge of information technology and infrastructure administration • Provide first and second level consultative client support for desktops, mobile devices, and server infrastructure • Accountable for maintaining high levels of customer satisfaction and billable hours • Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues • Technology working knowledge: • Experience resolving technical problems and troubleshooting in a client/server environment • Windows Desktop Operating Systems • Windows Server 2016 to present • Workstation/Server Hardware • Peripheral Devices including Printers, Scanners, etc. • Networking including Routers, Switches, Firewalls, etc. • Cloud-Based and Virtualization Technologies • Common Client/Server Applications including Microsoft 365, Adobe, etc. • Windows 10 / 11; Networking Technologies; Server/PC Hardware Diagnostics; Microsoft 365 Provisioning and Support; MSP applications like ConnectWise, LabTech, and IT Glue desirable • Industry certifications (CompTIA A+ / Networking, M365 Endpoint Administrator, Microsoft Azure Fundamentals); bachelor's degree in computer Engineer, Computer Science, Information Systems are highly desirable.

🏖️ Benefits

• Four weeks of annual accrued PTO • Seven paid national holidays • Medical, dental, vision options • Company-paid life insurance, short and long-term disability • Voluntary benefits such as critical illness and accident • Voluntary Legal Shield and identity theft protection • Discretionary annual 401k match plan • Generous employee referral bonus plan • Employee Assistance Program • Access to over 90,000+ courses in ADP My Learning • StandOut employee engagement tools • Eligible to apply for a Pluralsight license