
Banking • Finance • Fintech
Northrop Grumman Federal Credit Union is a member-focused financial institution that offers a wide range of banking services tailored to meet the needs of its members. These services include checking and savings accounts, various loan options such as auto and home loans, credit cards, and wealth management services. NGFCU is dedicated to providing low rates and personalized advice to help its members achieve financial wellness and security.
October 2

Banking • Finance • Fintech
Northrop Grumman Federal Credit Union is a member-focused financial institution that offers a wide range of banking services tailored to meet the needs of its members. These services include checking and savings accounts, various loan options such as auto and home loans, credit cards, and wealth management services. NGFCU is dedicated to providing low rates and personalized advice to help its members achieve financial wellness and security.
• Serve as a strategic liaison between business units and technical/data teams • Analyze product and departmental performance; create process maps, develop business plans, and deliver high-quality data visualizations and presentations • Collaborate with internal teams to collect, analyze, and document business requirements • Evaluate department and product-specific performance and develop KPIs and dashboards • Analyze program performance and make recommendations for improvement • Recommend KPIs, metrics, and data models to support growth strategies • Document and map out current-state and future-state business processes • Partner with internal departments to generate actionable business plans and strategies • Create insightful dashboards and visual reports using tools like Oracle BI, Tableau or Power BI • Support the evaluation of member behavior, retention, and engagement
• Bachelor’s degree in business, Finance, Data Analytics, Information Systems, or a related field • 8+ years of experience in lending and deposit operations within a credit union or similar financial institution • 10+ years of experience in business analysis, preferably in financial services or credit unions • Strong understanding of credit union product lines, operational workflows, and performance metrics • Knowledgeable in SQL, with strong hands-on experience in data querying and manipulation • Skills in Tableau or Power BI for creating dashboards and interactive reports • Strong understanding of business process mapping and optimization techniques • Exceptional written and verbal communication skills, with the ability to present data-driven insights to non-technical audiences • Experience developing KPIs, analyzing campaigns, and supporting cross-functional teams with actionable strategies • Detail-oriented, analytical thinker with a strategic mindset and proactive approach to problem-solving
• medical insurance • dental insurance • vision insurance • disability insurance • life insurance • 401(k)-profit sharing plan with employer matching
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