Senior Account Executive – Western Europe, Italy

🕒 February 16

🇮🇹 Italy – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Acquire new enterprise companies across Western Europe, with Italy as the primary focus • Build and maintain an effective pipeline through self-directed prospecting and collaboration with Business Development Representative resources • Develop, maintain, and review territory plans • Run full sales cycles from account planning and targeted prospecting through discovery, qualification, contract negotiation, and close • Engage senior executives consultatively to map value, develop business cases, build ROI models, and drive Digital Transformation conversations • Coordinate responses to RFPs and RFIs • Collaborate with BDRs, Presales, Marketing, Product, Finance, and Leadership • Represent Cognigy at customary industry trade fairs and events • Prepare and conduct demos, presentations, and customer meetings • Use CRM consistently to track sales cycles and engagement • Report to the Director, Sales Western Europe

🎯 Requirements

• Experienced Enterprise Sales Executive with a proven track record of success selling SaaS within the wider Contact Center or Conversational AI environment • Hunter mentality and passion for winning • Confidence navigating sales cycles with all management levels, particularly SVP/C-Level • Strong organization and prioritization skills • Ability to function effectively in a remote environment • Professional communication skills and customer-centric, personable demeanor • Ability to drive a sales cycle independently while leveraging internal resources • Comfort leveraging a partner channel to support the sales process • Fluency in Italian and English required

🏖️ Benefits

• Local employment compliance, payroll administration, and statutory benefits in accordance with Italian employment regulations through an approved Employer of Record (EOR) partner • Fast-paced, collaborative, and creative work environment • Learning and growth opportunities • Internal career opportunities across multiple roles, disciplines, domains, and locations