Nielsen
10,000+ employees
Founded 1923
📱 Media
💰 Post-IPO Debt on 2023-02
Media • Data Analytics • Marketing
Nielsen is a global measurement and data analytics company that provides audience measurement and media metrics solutions across various platforms. They offer cross-media measurement services spanning TV, digital, streaming, and audio for more precise media planning and marketing optimization. Nielsen's flagship product, Nielsen ONE, integrates these services to deliver a comprehensive view of audience habits and preferences. Additionally, they offer insights and tools for understanding consumer behavior and optimizing marketing strategies, backed by a robust data infrastructure including big data and panel methodologies. Nielsen also champions diversity and inclusion, emphasizing a culture supported by a diverse workforce and numerous business resource groups.
Customer Support Representative II
🔥 4 minutes ago
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Nielsen
10,000+ employees
Founded 1923
📱 Media
💰 Post-IPO Debt on 2023-02
Media • Data Analytics • Marketing
Nielsen is a global measurement and data analytics company that provides audience measurement and media metrics solutions across various platforms. They offer cross-media measurement services spanning TV, digital, streaming, and audio for more precise media planning and marketing optimization. Nielsen's flagship product, Nielsen ONE, integrates these services to deliver a comprehensive view of audience habits and preferences. Additionally, they offer insights and tools for understanding consumer behavior and optimizing marketing strategies, backed by a robust data infrastructure including big data and panel methodologies. Nielsen also champions diversity and inclusion, emphasizing a culture supported by a diverse workforce and numerous business resource groups.
📋 Description
• Respond to and resolve client inquiries via the Helpline • Manage personal ticket volume and adhere to staffing schedules • Ensure all client interactions and technical steps are accurately recorded
🎯 Requirements
• Excellent communication skills • Technical proficiency in software and hardware support • Ability to manage personal ticket volume
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development
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