Information Technology Coordinator

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Logo of Nightingale Education Group

Nightingale Education Group

11 - 50 employees

📚 Education

🎯 Recruiter

Education • Recruitment

Nightingale Education Group is a U. S. -accredited nursing workforce developer founded in 2010 and headquartered in Salt Lake City, Utah. It advances health equity by delivering nursing education across the professional continuum (prelicensure to graduate and continuing education), creating learning resources and online courses, and providing workforce development and recruitment solutions that connect healthcare employers with a relevantly skilled nursing workforce representative of the communities they serve. The organization operates several divisions—Nightingale College (higher learning and clinical apprenticeships), Nightingale Innovations/EvolvEd (learning resources and on-demand courses), and Nightingale Solutions (employer workforce services)—focused on training, upskilling, and placing nurses to improve access to care and close educational and health equity gaps.

📋 Description

• Provides expertise and training to function leaders, learners, and collaborators on systems • Supports Help Desk functions and ticketing • Engages throughout the lifecycle of a ticket • Collaborates with other functions for end user satisfaction • Ensures quality control standards are upheld

🎯 Requirements

• Collaborates with internal and external clients and system users • Assists with support and resolution of technology issues • Provides expertise to common systems and software • Tracks all problems and solutions in online database • Capability to resolve technical problems through troubleshooting or user training

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities • Generous paid time off

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