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Conservation Support Engineer

Job not on LinkedIn

🔥 1 minute ago

💃 Latin America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Nimble Gravity's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Nimble Gravity

Nimble Gravity

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Nimble Gravity is a company specializing in AI acceleration and automation services, leveraging cutting-edge data science, generative AI, and digital technologies to transform business challenges into growth opportunities. They provide a comprehensive suite of services, including predictive and prescriptive analytics, digital transformation strategies, software engineering, e-commerce solutions, and CRM optimization, particularly using Salesforce. Nimble Gravity is known for creating AI-powered solutions such as automated generative AI agents and data-driven e-commerce strategies, helping businesses accelerate their digital transformation and improve decision making.

📋 Description

• Work with protected areas and conservation organizations across Latin America to understand conservation goals and shape EarthRanger usage • Own a set of sites that were set up but never became active and bring them into daily use • Follow up after onboarding, identify stalled adoption, and coach teams on patrol coverage, reporting, alerts, and analysis • Represent regional users and provide feedback to product, documentation, and training teams • Serve as first point of contact for regional user questions and field issues through the ticketing system • Configure and maintain EarthRanger sites, including users, event types, patrol types, maps, and tracker/sensor integrations • Escalate engineering issues with sufficient detail • Deliver EarthRanger training to rangers, biologists, analysts, and managers in Spanish and English • Help build and translate training materials, help-center articles, and short videos • Contribute to large protected-area rollouts through scoping, planning, data standards, and partner follow-through • Track projects and communicate status, risks, and decisions to partners and the internal team

🎯 Requirements

• A conservation foundation through hands-on conservation/protected-area work, or demonstrated conservation commitment through study, volunteering, or community projects combined with software-user support experience • Fluent in spoken and written Spanish and English • Track record of helping others succeed with a tool, process, or program through training, support, extension work, community engagement, or teaching • Comfortable learning web and mobile software and explaining it to non-technical users • Open to using AI tools daily for drafting, translating, troubleshooting, and learning • Self-motivated remote professional with strong time-management skills • Able to balance multiple projects, structure a daily schedule, meet deadlines, communicate proactively, and ask for help • Able to travel within Latin America less than 10% of the year

🏖️ Benefits

• Remote work arrangement • Less than 10% travel within Latin America

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