Medical Receptionist

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Esthetics Center

WebsiteLinkedInAll Job Openings

51 - 200 employees

At Esthetics Center, we believe you shouldn’t have to go through life feeling uncomfortable in your own skin. We know what it’s like not to feel good about how you look and how overwhelming it can feel to try and change it. That’s why, with over 25 years of experience, Esthetics Center was created to help real people like you find a clear, uncomplicated path to restoring their confidence through cosmetic surgery and medical spa treatments.

📋 Description

• Welcome patients and visitors in a professional, courteous, and friendly manner. • Manage incoming telephone calls, emails, WhatsApp enquiries, and website-generated leads. • Schedule, confirm, amend, and coordinate consultations, procedures, treatments, and follow-up appointments. • Register new patients and maintain accurate patient records within the clinic management system. • Process consultation fees, treatment deposits, and patient payments accurately.

🎯 Requirements

• Grade 12 (Matric) essential. • Certificate or Diploma in Office Administration, Medical Administration, Reception Management, or a related field preferred. • Minimum 2 years' experience as a Medical Receptionist, Healthcare Administrator, or Front Desk Coordinator within a healthcare, medical, aesthetic, dermatology, cosmetic, or specialist practice environment. • Experience using medical practice management systems is advantageous. • Excellent verbal and written communication skills. • Strong customer service and interpersonal skills. • Professional telephone etiquette. • Strong organizational and time-management skills. • High level of accuracy and attention to detail. • Proficiency in Microsoft Office Suite and clinic management software.

🏖️ Benefits

• Strict confidentiality of all patient, medical, and financial information. • Adherence to health and safety standards, infection prevention protocols, and clinic operational procedures.