Medical Receptionist

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ReWorks Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

ReWorks Solutions is a premium remote staffing company that provides rigorously vetted, native English-speaking offshore professionals from South Africa and the Philippines, managed end-to-end with white-glove onboarding, continuous coaching, performance monitoring, and HIPAA-compliant processes. They position themselves as a B2B partner for healthcare organizations and other businesses seeking client-facing and backend remote teams, promising cost savings, high retention, and compliance. ReWorks combines hands-on team management with AI-powered support to streamline hiring, scaling, and ongoing oversight of remote staff.

📋 Description

• Answering inbound calls from patients, caregivers, and healthcare providers. • Scheduling, confirming, rescheduling, and cancelling appointments. • Registering new patients and collecting demographic and insurance information. • Responding to general questions about services, locations, providers, and availability. • Verifying insurance eligibility and obtaining any required information before appointments. • Routing urgent calls or clinical questions to the appropriate department or therapist. • Following up with patients regarding appointments, referrals, or missing documentation. • Maintaining accurate patient records in the practice management or EMR system. • Providing excellent customer service while handling a high volume of calls. • Ensuring patient information remains confidential and compliant with healthcare privacy regulations

🎯 Requirements

• Excellent verbal and written communication skills • Proven experience in a call center environment • Familiarity with CRM and EMR systems • Strong attention to detail and organizational abilities • Ability to work independently, and available for shifts • Reliable and adaptable to a dynamic work environment

🏖️ Benefits

• Comfortable working U.S. hours • Remote work from home