Restaurant General Manager

🕒 February 3

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Logo of Noble House Hotels & Resorts

Noble House Hotels & Resorts

1001 - 5000 employees

With a philosophy that emphasizes location, distinction and soul, Noble House Hotels & Resorts is built on a culture of uncompromising service to our customers. As pacesetters in the hospitality industry, it is crucial to our success that we instill in our employees the inherent ability to recognize our customers’ needs – empowering them with the ability and authority to exceed the expectations of even our most exacting guests.

📋 Description

• Responsible for overall restaurant operations including front-of-house and back-of-house management. • Ensure exceptional guest service by upholding brand standards and resolving guest concerns promptly. • Manage budgets, forecasts, payroll, and financial performance of the restaurant. • Monitor daily operations to ensure compliance with health, safety, and sanitation regulations. • Develop, implement, and oversee restaurant policies, procedures, and training programs. • Recruit, interview, hire, and train team members; provide continuous coaching, counseling, and development. • Lead, motivate, and inspire staff to achieve performance goals and uphold company values. • Schedule labor effectively while controlling costs and maintaining service levels. • Partner with the culinary team to ensure consistent food quality, presentation, and timeliness. • Oversee vendor relationships, inventory control, and ordering of food, beverage, and supplies. • Review and analyze sales, labor, and cost reports to optimize profitability. • Maintain physical appearance and cleanliness of the restaurant at all times. • Ensure compliance with all local, state, and federal laws, including alcohol service and wage regulations. • Handle guest relations, VIP experiences, and special events coordination. • Provide weekly/monthly reports to ownership/operations leadership on financial performance and operations. • Lead by example in fostering a positive work environment, accountability, and teamwork.

🎯 Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred. • Seven or more years of experience in a similar role, with at least 3 years in a leadership role in a resort or luxury hotel setting. • Strong leadership and team management skills, with experience in recruiting, training, and developing staff. • Ability to work in a fast-paced environment and handle multiple tasks and priorities. • Strong attention to detail and a commitment to maintaining high standards of service and cleanliness. • Professional appearance and presentation required. • Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, POS, etc.

🏖️ Benefits

• Competitive pay • On-Demand Pay – Your Pay before Payday • health insurance (medical, dental, vision) • 401k plan with employer matching • Paid Time Off • holidays • Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide

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