Customer Success Manager

🔥 2 hours ago

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No Isolation

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

No Isolation is a company based in Oslo, Norway, that focuses on addressing the challenge of school absence by using technology. They developed the AV1 robot, which allows long-term absent students to continue their education and remain involved with their classmates from home or hospital. With over 3,500 AV1 robots deployed across 18 European countries, No Isolation aims to promote learning and belonging for every child, ensuring that education is accessible regardless of physical presence.

📋 Description

• Help educators tackle one of the biggest challenges facing education today. • Create lasting impact for children who cannot attend school. • Join a company where your work is valued, your voice matters, and your wellbeing is prioritised. • Build trusted partnerships with local authorities, schools, and multi-academy trusts. • Lead customer onboarding and implementation projects, defining success measures and ensuring customers realise the full value of AV1. • Become the go-to expert on AV1, advising on best practice, change management, and how to maximise adoption and impact. • Work closely with our Account Managers to engage education leaders and decision-makers, identify opportunities to expand the adoption of AV1 across schools, trusts, local authorities, and regions, and support strategic customer conversations.

🎯 Requirements

• Are a senior practitioner in schools, APs, or similar settings. • Are a qualified teacher educated to a degree level. • Have a strong understanding of UK education, especially in SEND or Alternative Provision sector. • Believe every child deserves access to learning and belonging. • Have experience working with (or alongside) LAs, MATs, or specialist schools. • Can build trusted relationships with ease — you’re charismatic, credible, and reliable. • Are confident in presenting and engaging groups. • Bring strategic thinking, problem-solving skills, and a proactive “can-do” approach. • Have experience using technology to drive change in education.

🏖️ Benefits

• A bonus scheme. • 27 days' annual leave plus bank holidays. • Enhanced parental benefits. • Mobile and broadband reimbursement. • Regular company socials and an annual trip away together.