Cloud Operations Architect

Job not on LinkedIn

đŸ”„ 8 minutes ago

🇼🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙ Operations

đŸ‘» Ghost score 10%

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Logo of Akamai Technologies

Akamai Technologies

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing ‱ Cybersecurity ‱ Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

‱ Align customer needs with cloud solutions and infrastructure management ‱ Proactively solve complex cloud and compute issues for customers on Akamai Connected Cloud ‱ Develop operational support cadences and workflows as part of the Global Cloud Operations team ‱ Collaborate with Engineering, Product, Sales, and other cross-functional teams ‱ Solve challenges, identify deficiencies, and assess the stability of customer cloud workflows ‱ Guide and mentor the front-line team with technical guidance ‱ Ensure customers receive top-quality resolution ‱ Contribute to cloud and compute expertise through training, tech talks, and knowledge base articles

🎯 Requirements

‱ 4+ years of experience supporting and orchestrating the public cloud, serverless platforms, and microservices ‱ A degree in CS or related field ‱ Good understanding of cloud concepts, with problem-solving skills in VMs, Kubernetes, Networking, Security, Storage, and Databases ‱ Expertise in networking concepts, including DNS, TCP/IP, VPNs, CDN, and load balancing ‱ Knowledge of Prometheus and Grafana for monitoring and observability ‱ Familiarity with DevOps, CI/CD, Terraform, Ansible, Chef, and Puppet ‱ Excellent problem-solving and communication skills ‱ Ability to work in a fast-paced, customer-facing role

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