Senior Site Reliability Engineer

🔥 13 hours ago

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Developing and scaling robust programmatic tooling and infrastructure-as-code utilities in Python to eliminate operational toil and automate fleet-wide provisioning. • Integrating automated workflows across diverse corporate ticketing systems to enhance resolution times for hardware and network break-fix incidents. • Leveraging advanced AI tools and LLM-based development approaches to enhance technical execution, script creation, and comprehensive system evaluation. • Enhancing private cloud and compute technologies to optimize availability, latency, and systemic health within high-density hardware environments. • Designing and implementing telemetry pipelines, custom Prometheus/Grafana monitoring dashboards, and AI-based anomaly detection tailored for bare-metal and virtualized environments. • Participating in 24x7x365 on-call rotations, spearheading real-time incident management, and managing high-severity service disruption protocols via automated PagerDuty and Slack workflows.

🎯 Requirements

• 5+ years of relevant experience and a Bachelor's degree in Computer Science or related field • Demonstrate exceptional proficiency in tooling and coding using languages like Python to build scalable operational tools, API integrations, and automation frameworks. • Show hands-on experience with modern observability stacks and timeseries engines, like Prometheus, Grafana, OpenTelemetry, and Loki. • Possess a working understanding of advanced networking topologies, high-bandwidth routing/switching infrastructure, BGP, and dual-stack IPv4/IPv6 networks. • Demonstrate expertise as a primary designer for new service rollouts, establishing operational readiness criteria, telemetry baselines, and alerting thresholds. • Demonstrate extensive experience building technical runbooks, leading complex incident response bridges, and driving comprehensive, blameless post-mortems. • Demonstrate a proven ability to fully own ambiguous technical challenges, coordinate cross-functional teams, and drive toward production-grade solutions effectively.

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits. • FlexBase adapts to your job's needs • Providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.