Service Account Specialist

Job not on LinkedIn

🔥 1 hour ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Providing support to Service Account Managers on reporting, provisioning & similar account support tasks. • Developing global relationships with internal cross-functional teams, stakeholders and customers to become a trusted advisor. • Acting as an advocate to our internal and external stakeholders to ensure successful delivery of assigned deliverables. • Ensuring timely and successful delivery of our solutions according to customers and stakeholders' requirements. • Communicating the progress of monthly/quarterly initiatives and metrics to internal and external stakeholders. • Accomplishing KPI targets set around responsiveness, pro-activeness, quality, and compliance.

🎯 Requirements

• Demonstrate experience of working in a customer focused, service or IT industry environment • Possess excellent communication skills • Show good knowledge and experience with reporting and data analysis • Have working knowledge of Microsoft Office with focus on Excel and PowerPoint • Be a team player, able to collaborate, prioritize, and solve problems in a fast-changing environment.

🏖️ Benefits

• Development opportunities • Networking events