Systems Support Engineer

🕒 August 13

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Provide support and mentorship for SaaS/Linux/on-premises application engineers • Own problem resolution and collaborate with internal support, operations, and engineering teams on complex problems • Understand application architecture and establish processes for on-premises and cloud applications • Provide expertise supporting HCM data migration, extracts, and reports • Collaborate with BSA, developers, and business stakeholders to understand requirements and support the HCM application • Identify and resolve technical issues to ensure system stability and performance

🎯 Requirements

• 2+ years of experience • Bachelor's degree in computer science, engineering, or relevant fields • Expertise in Oracle Cloud HCM modules, including Core HR, ORC, Benefits, Talent Management, Learning Journeys, and Alerts • Experience executing data migration to Oracle Cloud using HDL and HSDL • Proficiency with SQL, PL/SQL, Fast Formulas, HCM Extracts, BI Publisher, and OTBI • Expertise developing and managing Oracle Cloud integrations using OIC, SOA, REST APIs, or equivalent middleware • Understanding of HCM data structures, security profiles, role-based access, and user interface personalizations • Ability to debug, analyze, and resolve complex Oracle HCM system issues

🏖️ Benefits

• Benefits supporting health, well-being, finances, and life beyond work • FlexBase flexible work arrangements: work at home, in an office, or a combination of both