Technical Support Engineer II

🕒 August 25

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Learn and gain in-depth experience in Akamai's Guardicore Segmentation and zero trust network security • Act as a trusted support partner to resolve customer questions and issues • Own problem resolution and collaborate with internal teams • Lead investigations on Akamai's Guardicore Segmentation and Zero Trust products for customers • Analyze existing technical issues and propose solutions to prevent recurrence

🎯 Requirements

• 3+ years of relevant experience • Bachelor's degree in Computer Science, Engineering, or related field • Experience providing technical solutions and support to B2B customers • Knowledge of Linux Operating System (mandatory) • Basic networking knowledge • Virtualization knowledge • Cloud technologies knowledge • High availability and responsiveness mindset • Basic knowledge of a scripting language such as Bash, PowerShell, or Python

🏖️ Benefits

• Benefits supporting health, well-being, finances, and life beyond work • FlexBase flexible work arrangements: work at home, in an office, or a combination of both