Nordstrom
10,000+ employees
Founded 1901
🛒 Retail
👗 Fashion
🛍️ eCommerce
💰 Post-IPO Equity - Nordstrom on 2023-02
Retail • Fashion • eCommerce
Nordstrom is a leading U. S. -based high-end department store and fashion retailer offering a wide selection of clothing, footwear, accessories, beauty products, and home goods through its brick-and-mortar stores and online channels. The company emphasizes curated brands, customer service (including personal stylists and loyalty programs), and an omnichannel shopping experience combining in-store and e-commerce services like curbside pickup and returns. Nordstrom serves primarily individual consumers with premium and mid-to-high-end merchandise.
Customer Care Specialist
🔥 12 hours ago
❄️ Minnesota – Remote
💵 $15 - $26 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Nordstrom
10,000+ employees
Founded 1901
🛒 Retail
👗 Fashion
🛍️ eCommerce
💰 Post-IPO Equity - Nordstrom on 2023-02
Retail • Fashion • eCommerce
Nordstrom is a leading U. S. -based high-end department store and fashion retailer offering a wide selection of clothing, footwear, accessories, beauty products, and home goods through its brick-and-mortar stores and online channels. The company emphasizes curated brands, customer service (including personal stylists and loyalty programs), and an omnichannel shopping experience combining in-store and e-commerce services like curbside pickup and returns. Nordstrom serves primarily individual consumers with premium and mid-to-high-end merchandise.
📋 Description
• Act as a Brand Ambassador for Nordstrom • Provide world-class service to all Customers • Successfully troubleshoot and resolve customer service inquiries • Provide critical service and product information • Process orders and enter data into the order entry system • Track customer packages
🎯 Requirements
• 6+ months experience within a customer service-focused environment • Excellent communication skills • Ability to work in a fast-paced environment • Understanding of computer systems and troubleshooting • Ability to work a set schedule including nights, weekends, and holidays • Quiet, distraction-free, secure home workspace • Wired, high-speed Internet, Modem or Router w/ Ethernet Port
🏖️ Benefits
• Medical/Vision • Dental • Retirement • Paid Time Away • Life Insurance • Disability • Merchandise Discount • EAP Resources • Performance-based incentives/bonuses • Paid Training
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