Services Engagement Manager

🕒 April 14

🏢🏡 New York City – Hybrid

💵 $220k - $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Notion

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Notion is a collaborative AI-powered workspace and productivity platform that combines notes, docs, knowledge base, project management, calendar and email with built-in AI agents to automate repetitive tasks, summarize meetings, surface enterprise search results, and streamline team workflows. Available as web and native apps and offered primarily as a subscription SaaS, Notion centralizes knowledge and integrates with other tools to boost team productivity and reduce tool sprawl.

📋 Description

• Help customers unlock the full value of Notion across onboarding, implementation, workflow transformation, and long-term adoption. • Lead discovery, scoping, positioning, and delivery for Services opportunities. • Help customers define their Notion operating system and redesign workflows across workspace architecture, integrations, Notion AI, and governance. • Identify high value customer problems where tailored solutions can drive impact at scale. • Partner with Product and Engineering to surface learnings and help productize successful patterns back into core product offerings.

🎯 Requirements

• 9+ years of experience in Services, Consulting, Solutions Architecture or Engineering, Program Management, or a related customer facing role • Experience leading large, complex enterprise engagements from pre-sales through delivery • Strong experience with discovery, solution design, scoping, Services proposal & SOW creation, commercial negotiations, and executive stakeholder management • Proven ability to manage multiple work streams and navigate ambiguity in fast-moving environments • Experience designing and delivering business process and operating model transformations, with a track record of leading AI enabled workflow transformation • Ability to communicate effectively with both technical and non-technical audiences, from system administrators to C level executives • Excellent written communication and presentation skills • Highly organized, detail-oriented, and comfortable balancing strategic thinking with operational execution • Familiarity with Notion is a plus

🏖️ Benefits

• Competitive cash compensation • Equity • Health insurance • Retirement plans