Senior Account Manager – Inside Sales

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Novanta Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Novanta Inc. is a leading technology company that provides mission-critical solutions in the Medical and Advanced Industrial markets. With over 30 years of experience, Novanta partners with original equipment manufacturers (OEMs) worldwide offering a wide range of products including medical devices, precision motion systems, laser and beam steering technologies, as well as machine vision components. The company is known for its innovation, providing intelligent and reliable solutions in precision motion, laser processing, robotics, and automation technologies. Novanta serves principal markets in North America, Europe, and Asia Pacific, and is a publicly traded company on Nasdaq under the ticker symbol 'NOVT'.

📋 Description

• Facilitate the discovery, diagnosis, design, and delivery of high-value customer products and services • Lead programs for new and assigned accounts • Develop, maintain, and strengthen sustainable customer relationships • Build trusted-advisor relationships with key customer stakeholders and executive sponsors • Communicate customer needs and expectations internally • Communicate client-engagement and program-initiative progress to internal and external stakeholders • Forecast sales for existing and new accounts and track key account metrics • Identify and grow opportunities within the sales territory and collaborate with sales teams to attain growth • Manage account communications and interactions using the internal CRM database • Verify quotation and sales-order accuracy • Assist with high-severity requests or issue escalations • Provide post-sales customer-service support

🎯 Requirements

• Minimum 3 years of experience selling technical products within industrial automation and manufacturing markets • Experience in markets such as automotive, aerospace, packaging, or electronic assembly • BA/BS degree preferred, or relevant experience in technical sales • Ability to communicate effectively and influence at all levels of ATI and customers’ organizations • Ability to develop and maintain strong customer relationships • Experience delivering company solutions aligned with explicit customer needs • Ability to work independently with strong organizational and time-management skills • Ability to prioritize multiple projects with high attention to detail • Effective negotiation and meeting-facilitation skills • Excellent verbal, presentation, and written communication skills • Effective prospecting skills, from cold calling through lead-management follow-up • Experience uncovering, diagnosing, and designing technical solutions consistent with customer needs